6 Comments

Loved the post :-). Poking the bear here deliberately -- what do you think of attempts like NPS to reduce survey load but still get at something "valuable"?

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Cool essay, and the easily ignored "Please take this short survey" is spot-on. But it seems like a commons problem of sorts. If the ocean of survey respondents is being drastically overfished, how do you get the fishermen to let up? Especially if you're in a situation where sometimes quantity of response can make up for quality (I'm thinking the Netflix/Pandora/Reddit thumbs up or thumbs down). The incentives seem pretty skewed...

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Great explanation of how data collection has changed over the years! “Survey fatigue” is something I feel now with the Union, district and site administration asking us to take surveys all the time.

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