The perils of data democratization
Loved the post :-). Poking the bear here deliberately -- what do you think of attempts like NPS to reduce survey load but still get at something "valuable"?
Cool essay, and the easily ignored "Please take this short survey" is spot-on. But it seems like a commons problem of sorts. If the ocean of survey respondents is being drastically overfished, how do you get the fishermen to let up? Especially if you're in a situation where sometimes quantity of response can make up for quality (I'm thinking the Netflix/Pandora/Reddit thumbs up or thumbs down). The incentives seem pretty skewed...
Great explanation of how data collection has changed over the years! “Survey fatigue” is something I feel now with the Union, district and site administration asking us to take surveys all the time.